Privacy policy
This Privacy Policy describes how we collect, use, or share personal information when you visit or use the website, make a purchase or other transaction using the Services, or otherwise communicate with us. If there is any conflict between our Terms and Conditions and this Privacy Policy, this Privacy Policy will prevail with respect to the collection, processing, and sharing of your personal information.
Please read this privacy policy carefully. By using and accessing any of the services, you confirm that you have read this privacy policy and agree to the collection, use, and disclosure of your data as described herein.
What personal data do we collect or process?
When we use the term “personal data,” we are referring to information that identifies you or another person or can be directly linked to you. Personal data does not include information that has been collected anonymously or anonymized to such an extent that identification or association with you is not possible. Depending on how you interact with the services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal data, including inferences drawn from that personal data:
Contact details including name, postal address, billing address, delivery address, telephone number and email address.
Financial data including credit, debit card and financial account numbers, payment card information, financial account information, transaction details, payment method, payment confirmation and other payment details.
Account information including username, password, security questions, configurations and settings.
Transaction information including the items you view, add to your cart, add to your wishlist, purchase, return, exchange or cancel, as well as your past transactions.
Communication with us , including the information you provide when communicating with us, for example, when you send a request to customer support.
Device information including information about the device, browser or network connection, IP address and other unique identifiers.
Usage information, including information about your interaction with the services, such as how and when you interact with or browse the services.
Sources of personal data
We may collect personal data from the following sources:
Directly from you. We collect data, among other things, when you create an account, access or use the services, communicate with us, or otherwise provide us with your personal data.
Automatically via the services: We collect data from your device, when you use our products or services or visit our website, and through the use of cookies and similar technologies.
From our service providers: We collect data, among other things, when we instruct service providers to activate certain technologies and when they collect or process your personal data on our behalf.
From our partners and other third-party providers
How do we use your personal data?
Depending on how you interact with us or which of our services you use, we may use personal data for the following purposes:
Provision, customization, and improvement of services. We use your personal data to provide you with our services. This includes, but is not limited to, fulfilling our contract with you, processing your payments, fulfilling your orders, storing your configurations and the items you are interested in, sending notifications related to your account, creating, maintaining, and otherwise managing your account, organizing shipping, facilitating returns and exchanges, enabling you to leave reviews, and creating a personalized shopping experience for you, for example, by recommending products based on your purchases. This may also include using your personal data to better customize and improve our services.
Marketing and advertising. We use your personal data for marketing and advertising purposes, for example to send you marketing and promotional messages via email, SMS or post, and to show you online advertisements for products or services for the Services or other websites, also based on items you have previously purchased or added to your shopping cart, as well as other activities related to the Services.
Security and fraud prevention. We use your personal information to authenticate your account, provide a secure payment and shopping experience, detect, investigate, or take action regarding potential fraudulent, illegal, unsafe, or malicious activity, protect public safety, and ensure the security of our services. If you choose to use the services and register an account, you are responsible for protecting your account login information. We strongly recommend that you do not share your username, password, or other login information with anyone.
Communication with you. We use your personal data to provide you with customer support and effective services, to respond to your inquiries promptly, and to maintain our business relationship with you.
Legal reasons. We use your personal data to comply with applicable law or to respond to lawful legal proceedings, including requests from law enforcement or regulatory authorities, to investigate or participate in civil investigations, potential or actual legal disputes or other adversarial proceedings, and to investigate potential violations of our terms or policies or to enforce the terms and policies.
